Frequently Asked Questions
🤔 Do I need to login to the account I want insights on?
🤔 Is this safe to use on my accounts?
Yes, we do not require your social media account credentials, unlike other platforms. No actions occur within the account.
🤔 Why am I getting this? Connection timed out after 30001 milliseconds
There might be a lot of requests being sent, try again in a while.
🤔 How much does it cost?
It costs only $1 per account unlock.
🤔 How long do I have access to an account's insights?
Once you unlocked an account you have access to its insights for life!
🤔 I still need help, how do I contact support?
If you still need help, login and go to your dashboard.