Frequently Asked Questions


🤔 Do I need to login to the account I want insights on?



🤔 Is this safe to use on my accounts?

Yes, we do not require your social media account credentials, unlike other platforms. No actions occur within the account.


🤔 Why am I getting this? Error! Connection timed out after 30001 milliseconds

There might be a lot of requests being sent, try again in a while.


🤔 How much does it cost?

It costs only $1 per account unlock. 


🤔 How long do I have access to an account's insights?

Once you unlocked an account you have access to its insights for life!

🤔 I still need help, how do I contact support?

If you still need help, login and go to your dashboard.